Privacy Policy

1. Who We Are

Sea Can Guys supplies shipping containers for sale, rent, lease and custom modification across Atlantic Canada and beyond, and operates the website seacanguy.ca. In this policy, "we", "us" and "our" refer to Sea Can Guys, and "you" refers to any visitor, enquirer or customer.

We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Scope of This Policy

This policy applies to information collected through this website, our quote and contact forms, phone and email enquiries, and in the course of supplying, delivering, renting or modifying containers. It does not apply to third-party websites we link to, which have their own privacy policies.

3. Information We Collect

We do not knowingly collect sensitive personal information, and we ask that you do not send it to us through website forms. We do not process payment card numbers on this website — card payments, where offered, are handled by our payment processor.

4. How We Collect It

• Directly from you — when you request a quote, call or email us, place an order, sign a rental agreement or apply for financing.
• Automatically — through cookies, analytics tags and server logs as you browse the site.
• From third parties — such as our carriers, depots, lending partners or referral sources, where relevant to your order.

5. How We Use Your Information

• Prepare and send quotes and respond to enquiries.
• Process orders, deposits, invoices, rentals, leases and modification work.
• Schedule delivery, placement, pickup and service visits.
• Provide customer support and handle warranty or damage claims.
• Refer financing enquiries to lending partners at your request.
• Improve our website, products, service quality and marketing.
• Send service updates and, where you have consented, promotional emails.
• Detect and prevent fraud, protect our property, and meet legal, tax and regulatory obligations.

We rely on your consent, the performance of our contract with you, our legitimate business interests, and legal obligations as the bases for these uses. We do not sell or rent your personal information to anyone.

6. Cookies & Tracking

Our site uses cookies and similar technologies, including tags delivered through Google Tag Manager, to keep the site working, remember preferences and understand how visitors use our pages.

• Essential cookies — required for site functionality, forms and security. These cannot be switched off.
• Analytics cookies — help us measure traffic, popular pages and campaign performance.
• Marketing cookies — used to measure and, where applicable, deliver relevant advertising.

You can block or delete cookies through your browser settings at any time. Disabling essential cookies may prevent parts of the site — including quote forms — from working correctly.

7. When We Share Information

We share personal information only where it is necessary, and only with:

• Carriers, drivers, crane operators and depots — to arrange delivery, placement and pickup.
• Fabrication and trade partners — where your order involves modification or on-site work.
• Lending partners — only when you ask to be referred for financing.
• Service providers — hosting, email, CRM, analytics, accounting and payment processing providers acting on our instructions.
• Legal and regulatory bodies — where required by law, court order, or to protect our rights, property or safety.
• A successor entity — in connection with a merger, acquisition or sale of business assets, subject to equivalent privacy protection.

8. Third-Party Services

This site is built on WordPress with Elementor and may use services such as Google Tag Manager, Google Analytics, Google Maps and our social profiles on Facebook and Instagram. These providers may collect data under their own privacy policies, which we encourage you to review. We do not control how third parties process data collected through their own platforms.

9. Data Retention

We keep personal information only as long as needed for the purpose it was collected, or as required by law:

• Quote enquiries that do not proceed: approximately [24] months.
• Order, rental, lease and financial records: at least [7] years, to meet Canadian tax and accounting requirements.
• Marketing contacts: until you unsubscribe or ask to be removed.
• Website analytics: as configured within the relevant analytics platform.

When information is no longer required, it is securely deleted or anonymised.

10. How We Protect Your Data

We use reasonable administrative, technical and physical safeguards — including SSL/TLS encryption in transit, access controls, staff confidentiality obligations and reputable hosting — to protect personal information against loss, theft and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach occurs that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

11. Your Privacy Rights

Subject to legal limits, you may:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Withdraw consent to non-essential uses such as marketing.
• Request deletion of information we are not legally required to keep.
• Ask how your information has been used or disclosed.
• Complain to us, and to the Office of the Privacy Commissioner of Canada if you are not satisfied with our response.

To make a request, contact our Privacy Officer using the details below. We will respond within 30 days and may ask you to verify your identity first.

12. Marketing & Communications

If you have consented, or have an existing business relationship with us, we may send you offers, product updates and news in accordance with Canada's Anti-Spam Legislation (CASL). Every marketing email includes an unsubscribe link, and you can opt out at any time by emailing sales@seacanguy.ca. We will still send transactional messages relating to your active order, delivery or rental.

13. Data Stored Outside Canada

Some of our service providers — including hosting, email and analytics platforms — may store or process data on servers located outside Canada, including in the United States. In those countries, data may be accessible to local courts, law enforcement and regulatory authorities under applicable law. We select providers that offer comparable levels of protection.

14. Children's Privacy

Our website and services are intended for business and adult customers. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with information, please contact us and we will delete it.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The current version is always posted on this page with a revised "Last updated" date. Significant changes will be highlighted on our website.