Privacy Policy

1. Business Contact Information

• Privacy email: sales@seacanguy.ca
• Phone: (902) 229-2920
• Business hours: 9:00 a.m. to 5:00 p.m.

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Your name, email address, phone number, and company name
• Mailing, billing, delivery, and project-site information
• City, province, postal code, and site-access details
• Container type, size, condition, quantity, rental, purchase, lease, or customization requirements
• Delivery preferences, project timelines, budget information, and related business details
• Information submitted through quote forms, contact forms, rental forms, financing forms, and other website forms
• Messages, questions, attachments, and other information you provide by email, telephone, or through the website
• Payment, billing, and financing information when required to complete a transaction
• Information needed to arrange delivery, pickup, installation, modification, or customer support
• Marketing and communication preferences

Payment and financing information may be collected and processed directly by third-party payment processors, financing providers, or other service providers.

Please do not submit sensitive personal information through a website form unless we specifically request it and explain why it is required.

3. Information Collected Automatically

When you visit our website, we or our service providers may automatically collect technical and usage information, including:

• IP address and approximate location derived from the IP address
• Browser type, operating system, device type, and screen information
• Pages visited, links clicked, referring website, and search terms
• Date, time, duration, and interaction information
• Cookie identifiers and similar technical information
• Whether a quote, contact, or other website form was submitted

This information helps us operate, secure, improve, and measure the performance of our website and advertising campaigns.

4. How We Use Personal Information

We may use personal information to:

• Respond to questions, quote requests, and service inquiries
• Contact you about containers, rentals, leases, delivery, modifications, financing, or related services
• Prepare quotes, process orders, and manage customer relationships
• Arrange delivery, pickup, installation, or other requested services
• Process payments or connect you with financing providers when applicable
• Provide customer service and respond to complaints or support requests
• Operate, maintain, secure, and improve our website
• Understand website usage and improve our marketing
• Measure advertising performance and form conversions
• Prevent fraud, misuse, unauthorized access, and security incidents
• Maintain business, tax, accounting, warranty, rental, and transaction records
• Comply with legal, regulatory, insurance, and contractual obligations
• Enforce our agreements and protect our rights, property, customers, and service providers
• Send marketing communications where we have your consent or are otherwise permitted by applicable law

5. Consent and Marketing Communications

We collect, use, and disclose personal information with your consent where required, or as otherwise permitted by applicable law.

You may withdraw consent to certain uses of your personal information by contacting us at sales@seacanguy.ca. Withdrawal of consent may affect our ability to provide certain services, respond to a request, complete a transaction, or continue a business relationship.

If we send commercial electronic messages, those messages will include an unsubscribe option where required. You may unsubscribe at any time. We may retain limited information about your unsubscribe request so that we can respect your preference.

6. Cookies, Analytics, and Google Ads

Our website may use cookies and similar technologies. Cookies are small data files stored on your device that help websites remember preferences, understand usage, and measure activity.

We may use the following types of technologies:

• Essential cookies: required for basic website operation, security, and functionality
• Analytics technologies: used to understand website visits, page usage, traffic sources, and interactions
• Advertising technologies: used to measure advertising performance, quote requests, and other conversion events

Where enabled, we may use Google Analytics, Google Tag Manager, Google Ads conversion tracking, or similar tools. These tools may collect technical information such as browser, device, page-view, referral, interaction, and conversion-event information.

Google may process information in accordance with its own privacy policy: policies.google.com/privacy

You can manage personalized advertising settings through Google’s advertising controls: adssettings.google.com

You can also control or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality. Where required by applicable law, we will request consent before using non-essential cookies or advertising technologies.

7. How We Share Personal Information

We do not sell or rent personal information.

We may disclose personal information to service providers and business partners who help us operate our business, including:

• Website hosting, security, maintenance, and technology providers
• Website form, email, customer relationship management, and communication platforms
• Analytics, advertising, and conversion-measurement providers
• Payment processors, financing providers, and financial institutions
• Container suppliers, carriers, delivery contractors, installers, and modification providers
• Professional advisers, insurers, accountants, lawyers, and auditors
• Government authorities, courts, regulators, or law-enforcement agencies where required or permitted by law
• A purchaser, successor, or potential purchaser in connection with a business sale, merger, restructuring, financing, or transfer of assets

Service providers may process or store information outside New Brunswick or outside Canada, including in the United States. When information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction.

8. Data Retention

We retain personal information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy.

Different records may be retained for different periods depending on the nature of the information and our relationship with you. We may retain information as necessary to:

• Respond to an inquiry or quote request
• Manage a customer, supplier, rental, or delivery relationship
• Complete and document a transaction
• Maintain tax, accounting, warranty, insurance, and business records
• Resolve disputes and enforce agreements
• Prevent fraud and protect our systems
• Meet legal, regulatory, or contractual obligations

When personal information is no longer required, we will securely delete, destroy, or anonymize it where reasonably practicable. Backup copies may remain until they are routinely overwritten.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.

No website, email system, online form, or electronic transmission can be guaranteed to be completely secure. Please avoid sending payment card information or other highly sensitive information by ordinary email unless we specifically instruct you to do so through a secure process.

10. Access, Correction, and Deletion Requests

You may contact us to request:

• Access to the personal information we hold about you
• Information about how your personal information was collected, used, or disclosed
• Correction of inaccurate or incomplete information
• Deletion of personal information, subject to legal, contractual, accounting, security, and other legitimate requirements
• Withdrawal of consent where applicable
• Removal from marketing communications

To submit a privacy request, email sales@seacanguy.ca with the subject line Privacy Request, or write to:

Please provide enough information for us to identify you and locate the relevant records. We may need to verify your identity before processing a request.

We will respond within the timeframe required by applicable privacy law. Some requests may be limited or refused where the law permits or requires us to retain information, protect another person’s privacy, preserve legal privilege, prevent fraud, or comply with legal obligations.

11. Privacy Complaints

If you have a concern about how we handle your personal information, please contact us first at sales@seacanguy.ca so we can investigate and respond.

You may also contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator if you remain dissatisfied with our response.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, financing providers, social media platforms, or other services. Third-party websites and services have their own privacy practices. We are not responsible for the privacy, security, or content of third-party websites.

13. Children’s Privacy

Our website and services are intended for adults, consumers, businesses, and organizations. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact sales@seacanguy.ca.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update means that you acknowledge the revised Privacy Policy.